After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@indoorplantsolutions.com.au or by mail using the details provided below:
111-113 Deakin St Silverwater NSW 2128 Australia
We may obtain information about you in the following ways:
We, like many companies, automatically collect the following information:
If you interact with us on our social media websites such as Facebook, Instagram, Twitter, Pinterest, LinkedIn, or Youtube then we may obtain information about you, (for example, if you publicly tag us in a photo). The information we receive will depend on your privacy settings for each social media platform.
We may have information on hand such as your email address, name, country and city If you subscribe to our mailing list, perform an eCommerce transaction (if applicable) where you enter your email or willingly share your email address and details with us in any other way.
This website may use the Google AdWords and Facebook remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who have completed a task on our site, for example using the contact form to make an inquiry or making a purchase.
This could be in the form of an advertisement on the Google search results page, or an ad in your Facebook feed. Third-party vendors, including Google and Facebook, use cookies to serve ads based on someone’s past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s and Facebook’s privacy policies.
You can set preferences for how Google advertises to you using the Google Ad Preferences page and how Facebook advertised to you on Facebook Ad preferences page.
We may collect the following information:
Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognize you when you visit. For example, we use cookies to store your country preference. This helps us to deliver a better, more personalized service when you browse our website and improve our services.
It is possible to switch off cookies by setting your browser preferences. Here are a few article that may help:
Switching off cookies in chrome.
Switching off cookies in Internet explorer.
Switching off cookies in Firefox.
Please note, turning cookies off may result in a loss of functionality when using our website.
We require this information to understand your preferences and provide you with a better service, and may be used for the following reasons:
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfill our statutory and regulatory obligations.
We do not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.
However, we may disclose your information to third parties to achieve the other purposes set out in this policy. Third parties working on our behalf include: suppliers, agents, subcontractors, and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process orders and send you mailings).
When we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own direct marketing purposes.
Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the form used to collect your information.
We’re committed to putting you in control of your data so you’re free to change your marketing preferences (including to tell us that you don’t want to be contacted for marketing purposes) at any time by contacting us.
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Last updated June 2024
Sydney – 111-113 Deakin St, Silverwater, NSW 2128 – (02) 9737 0818.
Brisbane – 1/27 Millennium Pl Tingalpa QLD 4173 – 07 3396 2363
Melbourne – 550 Heatherton Rd Clayton South VIC 3169 – 03 8551 0404
Perth – 3/1904 Beach Rd Malaga WA 6090 – 08 9248 0808
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